Swoosh operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a simple, secure, and reliable shopping experience.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply in relation to the collection, processing, and disclosure of your personal information.
By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect or Process
“Personal information” refers to information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified.
Depending on how you interact with our store, we may collect:
- Contact Details: Name, billing address, shipping address, phone number, and order details.
- Financial Information: Payment card details, transaction information, and payment confirmations.
- Account Information: Username, password, preferences, and settings.
- Transaction Information: Products viewed, added to cart, purchased, returned, or exchanged.
- Communications: Information you provide when contacting us through our Contact option.
- Device Information: IP address, browser type, device information, and network connection details.
- Usage Information: Information about how you browse, navigate, and interact with our Services.
Personal Information Sources
We may collect personal information from:
- Directly from you when placing an order, using our Services, or contacting us.
- Automatically through cookies and similar technologies.
- Service providers that assist with the operation of our store.
- Partners or third parties that support our Services.
How We Use Your Personal Information
1. Provide, Tailor, and Improve Services
To process orders, complete payments, manage customer accounts, arrange shipping, handle returns, and improve your overall experience with Swoosh.
2. Marketing and Advertising
To share promotions, product updates, new releases, and relevant offers where permitted.
3. Security and Fraud Prevention
To detect, investigate, and help prevent unauthorized, fraudulent, or illegal activity.
4. Communication
To respond to inquiries, provide customer support, and communicate with you about your orders or use of our Services.
5. Legal Compliance
To comply with applicable laws, regulations, legal processes, and other obligations.
How We Disclose Personal Information
We may share your information:
- With marketing partners where applicable.
- When you provide consent or request that we do so.
- With service providers and affiliated businesses involved in normal store operations.
- In connection with mergers, restructuring, financing, or business transfers.
- Where required to comply with legal obligations or protect our rights.
Relationship With Shopify
Our Services are hosted by Shopify. Information submitted through our store may be shared with Shopify and relevant third-party providers as necessary to operate, support, secure, and improve the Services.
For more information, please refer to Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.
Third-Party Websites
Our Services may contain links to third-party websites or services. Swoosh is not responsible for the privacy practices, security, or content of those third parties.
Children’s Data
Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from minors.
Security and Data Retention
We use reasonable safeguards designed to protect your personal information. However, no security system or method of data transmission can be guaranteed to be completely secure.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Request deletion of your personal information
- Request corrections to inaccurate information
- Request data portability
- Manage your marketing and communication preferences
You may exercise applicable rights through the Contact option available on our store.
Complaints
If you have concerns about how your personal information is collected, used, or handled, please contact us through the Contact option available on our website.
International Transfers
Your personal information may be transferred to, stored in, or processed outside of your country of residence where permitted by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, Services, or legal requirements. Any updates will be posted on this page with a revised date where applicable.
Contact
For questions regarding this Privacy Policy or your privacy rights, please use the Contact option available on the Swoosh website.