At Swoosh, we aim to process and dispatch your order as quickly and smoothly as possible.
Order Processing
All orders are processed and shipped within 24 to 48 hours of being placed.
Orders are shipped using trusted carriers such as DHL eCommerce, USPS, or ePacket, depending on your location and the fastest available service.
Delivery Timeframes
Typical delivery times range between 4 to 8 business days.
In many cases, orders may arrive sooner depending on your location, carrier availability, and local shipping conditions.
Tracking
All orders include a tracking number so you can follow your parcel from dispatch through to delivery.
Shipping Delays
While we work hard to keep deliveries moving on time, shipping may occasionally be affected by circumstances outside of our control, including:
- Customs inspections
- Postal or carrier delays
- Weather disruptions
- Public holidays
- High seasonal demand
We appreciate your patience and understanding if an unexpected delay occurs.